Posted on by Sara Draper

The Garden Gates Reviews">Shopper Approved to survey customers about their buying experience. The reviews are then sent to Google and those are displayed in The Garden Gates advertising for home and garden product sold online.  Typically, most customers don't take the time to write a review and the general rule of thumb is that only six percent of  customer actually take the time to complete the review.  
5 Stars

4.8 Overall  Rating

Based on 1,012 
Lina P | Submitted 30 Aug 2017
 Verified Customer
 

“I appreciate the clear photos and close-ups of the color choices. The discount offered led me to choose your company.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Nancy N S | Submitted 30 Aug 2017
 Verified Customer
 

“i've been buying my tree from you on line ever since my children told me I could not drive any longer; the service is always superior.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Debra E | Submitted 30 Aug 2017
 Verified Customer
 

“Excellent, enjoyed the online help that I received”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Roger H | CO, United States | Submitted 29 Aug 2017
 Verified Customer
 

“Had great ordering help online from both Chad and Sara.
Custom order was delivered within the tail of the timeframe initially stated.
Missing light kit was handled promptly and professionally by Sara.
Love the Henri Studio fountain!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 4 4.0

Response from thegardengates.com:

Thanks for the feedback Roger, 

Sometimes it takes a few of us to get all the right answers.  Sara does a great job on making it all happen.  

I noticed your first question was if we were actually TheGardenGates.com or just a 3rd party agent.  That is the first time we have ever been asked that and I was kinda puzzled at first.  Then I realized you wanted to make sure you were talking to our team and not someone that just answers chats. 

Thanks again for buying your Henri Studio Low Equinox Fountain from us and we will follow up in the coming weeks once you return from your trip. 

Thanks again, 
Sara & Chad 

dino s | Submitted 29 Aug 2017
 Verified Customer
 

“thanks!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Kaye K | Submitted 28 Aug 2017
 Verified Customer
 

“I have gotten my tree from you for a few years & have always been very happy!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Ileana S | Submitted 28 Aug 2017
 Verified Customer
 

“Have gotten my tree there for a few years. Hope this year's as good or better!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Anonymous Customer | Submitted 26 Aug 2017
 Verified Customer
 

“easy”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Kathryn H | CA, United States | Submitted 22 Aug 2017
 Verified Customer
 

“Great experience dealing with customer service. Prompt and professional.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0

Response from thegardengates.com:

Kathyrn, 

Thank you for the positive input.  As a team of landscape architects and designers, our goal is to exceed expectations.  

Thank you again, 

Sara 

Donna D | Submitted 22 Aug 2017
 Verified Customer
 

“Quick and easy - and I know from experience that I will be happy with my tree!”

Suzanne M W | Submitted 1 Sep 2017
 Verified Customer
 

“The customer service staff have been very helpful.”

Recommend this Company 4 4.0
Would Buy Again 5 5.0
Merrie | Submitted 31 Aug 2017
 Verified Customer
 

“Lovely .. a little challenging getting around, but worth it.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Cliff s | Submitted 30 Aug 2017
 Verified Customer
 

“So far so good”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Cliff s | Submitted 25 Aug 2017
 Verified Customer
 

“Good so far”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Marylin G | Submitted 24 Aug 2017
 Verified Customer
 

“All good thus far as long as I get a very beautiful tree!!!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Joanna H | Submitted 24 Aug 2017
 Verified Customer
 

“Very easy to find items and way to easy to buy them! Thank you! Free shipping nails it every time!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Kathleen y | Submitted 24 Aug 2017
 Verified Customer
 

“Thanks for the colored lights!!!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Lynette G | Submitted 24 Aug 2017
 Verified Customer
 

“I so love trusting you to delicer the perfect tree and yoyr staff is very accomadating”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Kelly | Submitted 22 Aug 2017
 Verified Customer
 

“Awesome!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Anonymous Customer | Submitted 22 Aug 2017
 Verified Customer
 

“I wish you were not out of the large olive trees!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Julie B | FL, United States | Submitted 21 Aug 2017
 Verified Customer
 

“I plan on shopping from your site often. You have quite a number of items that I am interested in.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
Saly A | Submitted 21 Aug 2017
 Verified Customer
 

“Great experience, very reliable and knowledgeable. will definitely use this company again!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Lyn R | Submitted 21 Aug 2017
 Verified Customer
 

“Thank you. You make Christmas tree shopping so easy.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Judy Young P | Submitted 19 Aug 2017
 Verified Customer
 

“LOVE LOVE my Christmas tress from Garden Gates!! They are THE BEST!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Kathy W | Submitted 18 Aug 2017
 Verified Customer
 

“Last year I asked you to select my tree. I assumed you were the tree experts and I was not completely satisfied with the tree. This year I will select my own tree.”

Recommend this Company 5 5.0
Would Buy Again 4 4.0

Response from thegardengates.com:

Hello Kathy, 

Thank you for taking the time to let us know about selecting your Christmas Tree.  We will make sure and be in contact with you to schedule a time to select your tree so we can make sure and get the right tree for you.  

Thank you again, 

Sara


 Flocked Trees with lights

Harry S Tervalon, J | Submitted 17 Aug 2017
 Verified Customer
 

“We obtain our Christmas tree every year from you.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Anonymous Customer | Submitted 17 Aug 2017
 Verified Customer
 

“BEST Christmas trees ever!!!!”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Diane B S | Submitted 17 Aug 2017
 Verified Customer
 

“I have been a customer ever since you opened”

Recommend this Company 5 5.0
Would Buy Again 5 5.0

Response from thegardengates.com:

Diane, 

You sure have been and thank you so much, 

Sara 

Regina S | Submitted 16 Aug 2017
 Verified Customer
 

“Something I found and thought it was lost forever.”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
Amy | Submitted 16 Aug 2017
 Verified Customer
 

“Amazing customer service! Thank you so much for all your help and going above and beyond!!”